Mortgage Originator: What Do They Do?

Nov 10, 2023 By Susan Kelly

A mortgage originator is a broad term usually used for a person who engages with a customer seeking a loan for real estate. Finding an appropriate originator can be a tedious task. This article explains in detail what exactly loan originators, their core duties, are and the key factors to be taken care of when selecting an originator.

What is a Mortgage Originator and Responsibilities?

Any real estate deal usually starts with a visit to a mortgage originator, and they are responsible for securing loans for the required real estate. Their primary role is to act as a link between the borrowers and the lenders; some of the critical functions performed by the mortgage originator to complete the bridge between the borrower and the lender are briefly explained below:

Interaction with Clients

Loan originators are the first point of contact whenever there is a loan required for real estate. Loan originators for mortgages are responsible for giving a detailed insight into the complete process of securing a loan, starting from loan application to the very end of receiving the amount, inclusive of interest rates, all types of fees, and terms.

The originator for a mortgage always keeps his communication channels open with his clients, never delays passing on any information, plus works in close collaboration with underwriters, people responsible for processing the loan for smooth and timely transactions.

Loan Application

They are responsible for helping customers complete the mortgage application in compliance with all government laws and policies and ensure that no necessary paperwork is missing.

Review Loan Application

Mortgage Originator also reviews the loan applications on the basis of the client’s credit score, income, and other factors affecting the financial score of the client.

Product Knowledge

They maintain the latest knowledge about the real estate market, rates, and market trends.

Relation with lender

In order to acquire loan approvals and do negotiations on behalf of the client, Mortgage Originators maintain good, healthy relationships with lenders and lending institutions.

Different Types of Mortgage Loan Facilitators

Loan originators for a mortgage are usually categorized into two major types, which are briefly explained below.

Mortgage Banker

A Mortgage banker is a financial institution that provides mortgage loans for real estate. As mortgage bankers are financial institutions, they usually engage in direct lending and provide credit facilities with their funds.

Just like any home loan Originator, the mortgage banker is also responsible for performing key functions of a loan originator, like determining whether to offer a loan to a specific individual or not.

Mortgage bankers, in this case, will also service the loan that they originated, i.e., they collect the monthly payments and manage accounts for taxes, insurance, and other aspects throughout the life of the loan for your mortgage.

Mortgage Broker

As the name indicates, Mortgage Broker is a broker who acts as a bridge between the lender and borrower. They are in the most crucial position in finding an appropriate loan for your mortgage by acquiring offers from different lending institutions.

Difference between Mortgage Bankers and Mortgage Brokers

Their roles in the mortgage process are the main difference between Mortgage bankers and mortgage brokers. Mortgage brokers are the middlemen whose job is to connect the client with numerous lenders and lending institutions. In contrast, Mortgage bankers are the direct lenders who issue loans from their capital.

How do you know which Mortgage originator is right for you?

A loan originator for a mortgage might be the telling factor in getting the best available loan facility in the mortgage market. Some of the deciding factors in selecting the best possible originator are as follows:

Ability to Access the Mortgage needs

The Loan originator for a mortgage must be capable enough to know and understand the estate owner's goals and suggest the best-suited mortgage period depending on the client's financial health.

Qualifications, Specialization, and Experience

The loan originator for a mortgage must be licensed and have specialization in the type of loan that you require. The experience of loan origination is also significant. As they say, experience has no shortcuts; an experienced loan originator for a mortgage will have a better understanding of the process and be more suited to navigate through the challenges that might arise during the process.

Have Meetings to Access Loan Originator

Meetings with numerous loan originators for a mortgage, discuss the requirements, and ask them about the process details and the rates they are offering. The thing that differentiates a good Loan Originator from an average loan originator for a mortgage is the passion with which he approaches the task at hand. Any human is bound to give better results for the tasks that he loves and enjoys.

Cost and Rates

A good loan originator for a mortgage will be highly transparent about every aspect of the mortgage deal, especially about all the charges, fees, and expenses involved in obtaining the loan.

Understanding of the Complete Process

The Mortgage Originator must have a complete understanding of the process from start to finish and be aware of the problems and difficulties that can be faced during the process.

He must also be capable enough to make the client understand the complete process and answer any queries that may arise.


To summarize the topic, a Mortgage Originator or MLO is a financial professional who plays the most vital role in real estate deals by simplifying the cumbersome process of mortgage application, providing guidelines, and helping borrowers negotiate the challenges of obtaining a mortgage.

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